PRIVACY POLICY

Effective Date: April 21, 2026

Gap Recovery, LLC ("Gap Recovery, LLC," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit gaprecov.com (the "Site"), submit a form, or otherwise communicate with us.

By using the Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information.

Information You Provide Directly to Us

  • name
  • email address
  • phone number
  • state of residence
  • information submitted through our website form
  • information provided in emails, text messages, phone calls, or other communications with us
  • any other information you choose to provide in connection with an inquiry

Communications Information

  • records of communications between you and us
  • opt-in and opt-out preferences for email, phone, and text communications

Technical Information

Although we do not offer user accounts, online payments, or third-party advertising tracking through the Site, we may still receive limited technical information commonly transmitted when a website is visited or a form is submitted, such as:

  • IP address
  • browser type
  • device type
  • date and time of access
  • basic server or hosting log information

2. How We Use Information

We may use personal information to:

  • respond to your inquiry;
  • review and research whether you may be owed surplus funds or related funds;
  • communicate with you by phone, email, and text message;
  • send informational follow-ups, status updates, and next-step communications;
  • determine whether to offer a contract or refer, coordinate with, or work with an independent attorney or law firm;
  • maintain business and intake records;
  • operate, maintain, and protect the Site;
  • detect or prevent fraud, misuse, or security issues;
  • comply with legal obligations; and
  • enforce our Terms of Service and other agreements.

3. Phone, Email, and Text Communications

If you provide your phone number or email address and opt in, you agree that we may contact you by phone, email, and text message regarding your inquiry, follow-up information, document requests, status updates, next steps, and opportunities to review or sign a contract where appropriate.

Text message frequency may vary. Message and data rates may apply depending on your mobile carrier or plan. You may opt out of text messages by replying STOP where applicable. You may request help by replying HELP where applicable.

You may unsubscribe from marketing or promotional emails by using the unsubscribe link, if included, or by contacting us at contact@gaprecov.com, (888) 565-6649, or through our contact page at gaprecov.com. Transactional or service-related emails may still be sent where necessary to respond to your inquiry, provide requested information, maintain records, or comply with legal obligations.

4. No Sale of Personal Information

We do not sell personal information for money through the Site.

We also do not use the Site for cross-context behavioral advertising through third-party advertising cookies or similar tracking tools.

5. How We May Share Information

We may share information only as reasonably necessary for our business operations, your requested inquiry, or legal compliance, including:

  • with service providers that help us operate our business, communications, hosting, or technical infrastructure, if any are used;
  • with independent attorneys or law firms in Ohio or other states if you request, authorize, or pursue further assistance and such sharing is relevant to your matter;
  • when required by law, subpoena, court order, or legal process;
  • to protect our rights, property, safety, users, or others; or
  • in connection with a merger, acquisition, sale of assets, financing, or similar business transaction.

6. SMS Consent and Mobile Opt-In Information

Mobile phone numbers, SMS opt-in data, and SMS consent are used only for the purposes described in this Privacy Policy, including communicating with you about your inquiry, follow-up information, document requests, status updates, and related services.

Mobile/SMS opt-in data and consent will not be shared with, sold to, or disclosed to any third parties or affiliates for marketing or promotional purposes.

SMS consent is not shared with third parties except vendors or service providers that help deliver text messages, manage messaging systems, or support related communications on our behalf. These vendors and service providers may use SMS consent information only to provide those services for us and may not use it for their own marketing or promotional purposes.

You may opt out of SMS communications at any time by replying STOP where applicable.

7. Cookies and Tracking

We do not presently use the Site for third-party advertising cookies, behavioral advertising cookies, or account-based tracking features.

However, basic technical, security, or functional cookies or similar technologies may still be used by the website host, server environment, spam prevention tools, or technical providers as necessary for the Site to function properly. If our practices materially change, we will update this Privacy Policy.

8. Data Retention

We retain information for as long as reasonably necessary to:

  • respond to inquiries;
  • conduct research and follow-up;
  • maintain business records;
  • comply with legal obligations;
  • resolve disputes; and
  • enforce our agreements.

Retention periods may vary depending on the nature of the information and the reason it was collected.

9. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Choices

You may choose not to provide certain information, but doing so may limit our ability to review your inquiry or communicate with you.

You may opt out of certain communications as follows:

  • Texts: reply STOP where applicable
  • Emails: use the unsubscribe option provided, if any, or contact us directly
  • Calls: ask us not to call you for non-essential follow-up communications

11. California Privacy Notice

This section applies to California residents to the extent required by applicable law.

Over the past 12 months, we may have collected the following categories of personal information, depending on what a user provides and how the Site is used:

  • identifiers, such as name, email address, phone number, and IP address;
  • personal information described in California customer records laws, such as contact details;
  • internet or other electronic network activity information, such as basic website or server log data;
  • information voluntarily submitted by a user in connection with an inquiry; and
  • inferences drawn from submitted information for purposes of evaluating a potential inquiry or claim.

Sources of Information

  • directly from you
  • from your communications with us
  • from your use of the Site
  • from publicly available records or lawful third-party sources if we research your inquiry

Purposes for Collection

  • processing and responding to inquiries
  • communicating with you
  • researching potential claims
  • maintaining records
  • security and fraud prevention
  • legal compliance
  • internal operations

Sale or Sharing

We do not sell personal information for money. We do not use third-party advertising cookies on the Site for cross-context behavioral advertising.

California Rights

Depending on applicable law and whether the law applies to our business, California residents may have the right to request:

  • access to certain personal information we have collected about them;
  • correction of inaccurate personal information;
  • deletion of personal information, subject to legal exceptions;
  • information about categories of personal information collected, disclosed, or sold/shared; and
  • non-discriminatory treatment for exercising applicable privacy rights.

To submit a privacy-related request, California residents may contact us at:

Gap Recovery, LLC
1917 S Taylor Rd # 680
Cleveland Heights, OH 44118
Email: contact@gaprecov.com
Phone: (888) 565-6649

We may need to verify your identity before responding to your request.

12. Nevada Residents

Nevada residents may have certain rights under Nevada law regarding the sale of covered information. Because we do not currently sell covered information as defined for that purpose, we do not currently provide a separate opt-out process for such sales. Nevada residents may still contact us with privacy questions at contact@gaprecov.com.

13. Children's Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

14. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third parties.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting a revised version on the Site. The updated version will be effective as of the revised Effective Date shown above. Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Gap Recovery, LLC
1917 S Taylor Rd # 680
Cleveland Heights, OH 44118
Email: contact@gaprecov.com
Phone: (888) 565-6649